Thread: wwyd??
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Old 08-04-2014, 01:12 PM
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Originally Posted by Unregistered View Post
If you got a snotty 2 page letter from a DCM about stuff that happened or was said to her a year ago? about things she didn't like when I told her she was the boss and that her child wasn't about his shorts were to small just little things and she wrote a letter about all of it and told me I will lose clients she needs to look around because I'm full.

What would you do?How would you respond to her?? I just don't know what to do she said she didn't want to make me mad and she doesn't want to find another daycare. What do I do??
If it was a current client? I would address it head on. "Sally, I received your letter yesterday. What day works for a conference?" If she dithers or hesitates I would be clear "Sally, we can't go on like this. We need to either meet and clear the air or you need to find care that better suits your needs."

If the client had already left? Nothing. Just enjoy that I don't have to have a seat at her circus
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