Originally Posted by happymom:
I agree.
My husband and I agreed we would finish out today and if we don't hear anything by pick up take the next step. That gives about 1 hour more and I will give one last chance if the lead on duty at pick up can get her on the phone for me while I am there today.
I feel I've given an ample amount of time. I LOVE the staff I deal with on a daily basis, it's crappy they have a boss that cares so little. I was "warned" by the assistant director this morning that it is the directors "day off" today but that there was still a chance I would hear from her.
I just get the feeling that she:
a) is avoiding me so she can get her documents and story straight
b) doesn't see this as an issue/doesn't care
c) has zero communication skills
I am trying my very best to see everything from both sides and be understanding and sympathetic, but this is MY CHILD, and I think it's a really big deal. I know it affected all of the staff who was there that day and THEY ALL CARE about my child and how he was doing. I feel like the director just sees him as a number, which is sad to me. I'll update y'all on my saga in the morning.
Have you called licensing? Because if you haven't I would now. Something is wrong in this situation. When a child gets hurt in my care (which is rare and usually fixed with a band aid thank goodness), I document it and discuss it with the parent THAT day. I don't want any parent to ever feel like I am hiding something.