These things are only an issue because you are allowing them to be. I would have termed about each of the issues you mentioned. No way would I let her come and go as she wanted and no way would I let a kid bang on my door until I opened. Make a list of what you expect from her in order to stay with the understanding that the first violation would mean termination with no notice, increase her rates to the regular rate that everyone else pays, give her one week to sign and return agreement and NO chances to break any rules. That way you know you gave her one last chance to make it work and if she leaves or gets termed, it is her own fault. Stop getting bullied by her!!!

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