Originally Posted by ZenZen Hen:
A troublesome parent was upset that her kid had a rock thrown at them (after the child went and poked another child in the eye). She wanted the name of the child who had thrown the rock, going so far as to ask her barely 2 year old child who he poked (he didn't understand the question) after I denied her request TWICE.
She complained that its "difficult for her" when some people here tell her things and others don't. I wish I had been quick enough to say that "others breaking policy does not reflect on the fact that I will adhere to our policy to protect the identities of children and their families while in attendance at the center."
Instead I told her to take it up with managment. To make it worse her older child was there (smart, smart cookie) asking me why I wouldn't tell her mom who did it.
I remember once when a 2, almost 3 year old got bit. The Director told the parent of the child who was bitten. She didn't name names. She just explained there was a fight and before the caregiver went over there (she was changing a diaper and couldn't get there fast enough) the child was bitten.
The mother was furious. She demanded to know who bit her son etc etc. Finally the Director told her that while SHE couldn't give the name of the child, if she wanted to ask her child, he could. The mother kept on asking but he wouldn't tell her. Probably because it was he himself who started all the BS and deserved to be bit
Just kidding! Well....he did start it....he just didn't finish it.
