Have you called her? When I worked at a bank, my finger prints get getting denied because they couldn't get a clear copy. this is before the digital prints, but they ended up finger printing me three times! But they never cleared me until they had the clear prints.

I'm wondering if your assistant did something after she started that they want to question her about? But it seems odd that they would let her keep working. That makes me think that the prints werent clear or they lost a copy of something of hers for jer file?

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