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kendallina 11:15 AM 11-23-2010
I stick to all my policies, but I have fairly simple policies. The only one that parents would give me trouble for is that they have to pay if their LO misses a day. No one has even said anything about it and has always paid (well, I've only been open since August...lol).

My families so far pay on time.

I don't have a late pick-up fee yet. This is mostly because 6 of the 7 families are friends of mine and we all babysit eachother's kids at one point or another. So far I've had a family late twice (different families). I called them within 10 minutes of when they were supposed to be here and they each apologized profusely and one even asked if he could pay me a late fee.

I anticipate next year I'll have more families that I'm not friends with, so I will institute a late policy then.
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