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Ariana 10:32 PM 10-13-2016
I do contracted times and I get paid by the amount of hours used so if a parent goes over those hours they get charged.

I had this issues last year and after a week of constant pick ups at 5pm instead of the agreed upon 4:30pm I emailed the parent informing them that they have been consistantly late and whether or not they needed a new contracted time and what the rate for that new time would be. They ended up taking the new contracted time when I reminded them of what my late fees were. I didn't charge them the late fees as they were brand new to daycare and I didn't close until 5pm anyway but had this been a regular parent I would have charged them. It is funny because this same family now offers to pay late fees if they are running late.
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