Guys I have the best dcm ever. I totally messed up the dates I was closed. She paid the full amount this week and I wasn't charging for this closure so I messaged her and let her know to credit Next Week. She thought the closure was next Monday and I realized that was the date I told her! But it's not Monday, it's this Thursday and it's two appointments an hour away that would be near impossible to reschedule. I felt awful. But guys, she wasn't mad at all! She was just like hey this stuff happens, no big deal, found coverage already and is all set. I am incredibly thankful for her. I still can't believe I messed this up but man, had this happened this time last year I can't begin to tell you the problems and drama this would have caused.

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