Originally Posted by e.j.:
What you or I or anyone else believes, though, is immaterial. It all really does boil down to "What is in her contract?" You can argue that something isn't fair but if you agreed to it, you need to follow it.
I think that might be part of the issue though....
The family did agree to the paid days off etc but there was nothing addressed regarding other days off. Unplanned days that are not mentioned in the contract.
Honestly, I agree with the parent here and if the provider doesn't list specific days and/or a number of specific days that parents will be required to pay for even though services aren't available the provider should take the loss.
I list x amount of days I will be closed AD still charging families. ANY days I take off that aren't listed or go above my allotted number of days off, I take the loss. I don't charge the parents for those days.
I think that is what this parent is trying to figure out.