View Single Post
Cat Herder 04:24 PM 04-28-2011
Wow...almost too many issues to touch in one post.

First off, IMHO, she knew you were a new provider so she tried to walk on you. It worked, you caved. No shame, we have ALL done it.

I am surrounded with nurses, friends, family, co-workers, and they all know they pay the full time rate. They know they WILL take up a full time slot because they often get called in on their off days for training, etc.

Second, if she is already looking for other care because you cannot take her kids back and forth, which is not a part of your program, then confronting her will do nothing but cause drama. Bad JUJU especially if you are trying to develop a reputation.

Third, you need a black and white, hard copy, contract to keep this stuff from happening to you in the future. Stick to it and don't be afraid to say NO.

I know the folks here will pipe in more that I missed...

Welcome to the forum...stick around!!
Reply