Originally Posted by ConcernedMotherof2:
As a parent, I believe that SOME sort of explaination was due to this mother. If I were in this situation, I would not have taken my children back to this daycare. PERIOD.
There would be no need to give out confidential information in order to give an explaination to a parent. All that need be said is that a person (a child, a worker, a family member, the specifics are not necessary) was hurt or had an incident or SOMETHING. To completely refuse to give ANY information gives me the impression that they were at fault or negligent in some way. Children DO get abused and neglected at daycare... it's sad and nobody wants to think of it happening, but as a parent, this is what we are concerned about. Not only that, but this poor child was under the impression that there was a dead body at daycare. Why not give the mother a little bit of information so that she could explain it to the child at home and deal with any emotional issues?
This forum is making me a little ill--it really seems like it's parents against providers.
I agree that some explanation was due to the parent, and the reaction of the owner of the daycare was VERY uncalled for. You're right, it really does make it appear that the facility was at fault. I'm a mom and a provider, so this is coming from both sides.
When something happens in my daycare - a child is sick or injured or whatever - the parents are notified of the necessary information. Is the illness contagious, will the child be returning. I don't give specifics about which child it was, or anything confidential. Just what the parents need to know. They have the right to know! They're child MAY be at risk of catching something now. How is a parent supposed to know unless we tell them?
Personally, to the mom who wrote this, I think you're better off finding another daycare anyway, based solely on the responses you received.