Do you offer sick/vacation days to families? I might not chg depending on the family honestly. I have a family who has been here for 4 years, has 2 kids here, gives me $200 for Christmas and ALWAYS keep their kids home when sick. I don't have to fight with them about basic stuff. I'd let them have the week. As for most others, I'd probably ask if they want to use their sick days (they have 6 to use through the year whenever they need).

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