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Sugar Magnolia 10:19 AM 02-12-2014
If your very expensive center is providing good care on a reliable basis, and their policy states no refund for snow days, it seems really simple to me. You pay, as per policy, or go elsewhere. It shouldn't be that controversial. Life isn't always fair.
My Verizon was down for 3 days, I did not get a refund or discount. I don't think that's fair either, but I didn't want to pay an ETF, so I had to suck it up and continue with Verizon.
I don't charge for days my center is closed, but that's in my policy manual.
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