I agree with Micheal, she did the right thing, and as for taking the baby in the diaper? Hello? She could have been charged with kidnapping or whatever else, SHE was not the daycare provider the parents left their child with.
The response of the apartment complex manager though i find concerning and if it was me i wouldnt let that one go, I'd call again and tell them that i have documented both conversations with them so that when the state investigates this illegal and unethical daycare it will be known that the complex had received a complaint but chose to ignore it. That should light a fire under their butts..
Don't beat yourself up for the mistakes you made in choosing that daycare, learn from it and next time go to the home and make suprise visits. I commend you for not just turning away after removing your child and for trying to shed light to the community about this place.
Kiddiecare

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