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Rockgirl 06:09 AM 02-11-2019
If you want the situation to improve (and it sounds like you do), you have two choices:

1) Stand up to this dcm. You are a business owner—not her employee. Spell out exactly what you expect, and stop letting her dictate your policies. And definitely address the issue of her older daughter being her spy! Expect push-back from dcm, and know that she may pull her children.

2) Terminate your child care arrangement with this family.

The fact that no other daycare wants this family is none of your concern. Let dcm be the one to worry about that. Good luck! Please keep us posted on what happens.