Originally Posted by CountryRoads:
I just had a dcm (she's a drop-in, so payment is due upon drop-off) call and tell me that a check she wrote me on the 7th hasn't cleared yet. I told her I still have it and am going to deposit it with my other checks on Friday. Well, she wrote me another check yesterday for care and told me that one will not clear and to wait until the 7th to deposit it. She miscalculated and only one of the checks will clear. She was super apologetic, and set up an account on Venmo so she can pay me that way from now on.
I have a returned check policy in my handbook, but since I haven't deposited the checks yet, I have not incurred any fees. I'm glad she called because I would have deposited them this both this week and gotten charged.
I think I'm just going to let it go since she signed up for Venmo right after I set her the invite. BUT...I'm obviously not happy that I have a check from her for care already provided that I can't deposit this week.
WWYD?
I wouldn't charge her any return check fees as it hasn't been returned yet but I would charge late payment fees as technically she hasn't or isn't going to "pay" for services until the 7th.