Originally Posted by Cat Herder:
Stick with your policy. 
Those are WORDS.
They translate to "she is cheaper" ... nothing more.
DCM is telling you that paying less is more important to her than a stable, longterm placement for her daughter. She does not care what an amazing program you offer.
I'd shed no tears over her loss.
IMHO, It was a passive aggressive swipe and needs no response.
Thanks, I agree on the "she is cheaper". Response will be something along the lines of "thanks for getting back to me so quickly. It was nice to meet you all and if, in the future, you should need care and I have an opening I would be delighted to take ****.