I agree I can see it from their point too but I also see it as they had no problem emailing me during the time I was off (which fell under the emergency time off section) why did they need to call the day before I deplaned to tell me? I am thinking of telling the I will refund the portion that they do not owe but also remind them of the what they signed for the next provider. I see it as the fact that they did sign a contract & now they are trying to get out of it.

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