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Old 12-11-2016, 04:01 AM
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childcaremom childcaremom is offline
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Join Date: May 2013
Posts: 2,969

It all depends on what your contract says.

My contract states that I can terminate at will with no refund of fees. If I terminate with unused tuition fees still here (paid days still unused), I use my discretion as to whether or not I refund the fees. I will say that I hardly ever do. Sometimes though, I do find it easier to refund and be done.

I have never been in the situation you are describing but it does seem unprofessional how your provider handled it. I can understand 'why' she didn't want to continue on but I still would have honoured our commitment and seen it through.

Again, it all comes back to your contract. Best of luck with your new provider!
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