Originally Posted by Unregistered:
The situation was unacceptable, but YOU all accept it. I work full time and I did not clock in just next door, so this "7-8 hours" that you speak of was not even a possibility. I does not matter of what I do or do not value more. I expect to pay for a service and get it.
I was told, "Sorry we are not providing services today." So, I made up my hours by bringing him in early the rest of the week *during regular hours*. I paid for a full week of service and I got it--despite the snow days by utilizing the fact that they were open from 6 to 6 *that week*. It is a fair solution.
Now, when they bucked at that solution THAT is when I started being equally inconsiderate of their time.
I personally contract hours & don't have a set open or closed time - I worked 14-16 hrs daily last year because of 4 different families different needs, however I limited each families contract to 10 hours max (with set times for each family) unless they paid OT (it had to be requested at least 24 hrs in advance). Why? Because I am limited to 4 infants by state law & I will burn out if I am expected to work whatever & whenever without some time off (yes even we get sick sometimes)... this year I am lucky & all my clients work between 7:30a-5pm. I am not a center or an employee... I set my own terms and had you pulled that OT stunt with me, I would have sent you packing that day.
If you truly need care without a day off, hire a Nanny or go to a center since you can afford the fees. Don't take it out on the provider because you might find you can't get care if word gets around on how you treated her or heaven forbid she quits no notice...