Originally Posted by meganyoon:
I would suggest putting something in writing that states you will not respond to after-hours correspondence.
In my facility, I do not mind parents checking in and asking questions during after-hours. I prefer that parents discuss issues or concerns with me after-hours, rather than during business hours, as I devote all of this time to the children. However, I do keep most conversations to a minimum after-hours, and my parents know that I usually do not answer correspondence that occurs after 8pm.
In regards to parents asking about what their child ate that day, I would suggest putting a menu up in your facility so that parents can know what their child is eating on a daily basis. You can refer parents back to that menu if they have any questions.
I have a non stop texting parent and have a clear policy to only contact me outside of daycare hours to tell me about an absence the following day or the day of. She does not listen. I also tell all parents at pickup what we ate for lunch because when I posted menus I STILL got these questions from families. I have even said to them “did you see the menu I posted”? and got “oh yeah but I can’t remember what it said”.
Sometimes the logical solution doesn’t always work!