Not most ridiculous, but in the last week;
No I won't waive your late payment + late pick up fee.
No I won't work late FOR FREE because you want to run errands. (quoted her for the extra time and she looked at me like
and said she thought I wouldn't charge her)
No I won't refund your days off. You took them, you supposedly read the contract.
No I won't rearrange our schedule because you bring your kid late and he misses our cute crafts/projects EVERY DAY. Get here on time.
No I won't NOT charge you a late fee "float you for a few days" or however else you want to put it, especially when you just showed me your new coach shoes and purse that are worth TWICE dck's weekly tuition rate.