Originally Posted by SunshineMama:
I do not have a form that they sign that lists reasons. I wish I did. Another thing I will be incorporating into my PHB, thanks to this family. I just text them and said that his payment did not come through as usual, and would they like to try again or bring cash/check at pick up? I then gave them a brief update on their child (said he has not had any BM's yet and is currently happy).
No response. I wanted to have my request in writing and will print out the entire conversation.
I can definitely see these parent trying to pull a fast one and then reporting for goodness knows what- they come across as very passive aggressive, with the de-friending, not paying, and then telling me that he still is not having normal stools.
How do I protect myself in the event that they try to file a false claim? I have nothing to hide and I follow licensing guidelines even though I am not licensed, and I am a very loving, good provider.
Call your licensor now and give them a heads up on this family and the fact that they may file a claim shortly as you are trying to end things amicably but they are getting very passive aggressive.
do you not have something in your contract that says "no pay, no stay". Otherwise they may end up getting a few day out of you and then leaving with no two weeks pay.