Originally Posted by Mama2Bella:
DCF #2 is here at 5:30, their scheduled time. This family that is contracted at 4:30 is between 5-15 minutes late. Not too late, and not a bother when I have my 5:30 family since I'm open anyways, but my 5:30 family is leaving and I don't want late PUs when they are my latest family. Hope that makes sense!
If it were me in this situation, I would just tell DCD what you explained above.
"I've accommodated your late pick ups until now because it wasn't too much of an inconvenience for me. Now that you will be the family who is latest picking up each day, I'll need you to be on time from now on."