Originally Posted by ardeur:
Thank you everyone!
The family did terminate their contract effective last week.
They said they want to open a new contract in the new year when they have their schedule figured out. I informed them that my enrollment fee will be due again since they left my program. This was all in an email and I haven't heard back from them.
But I've decided that I won't be taking them back. Reviewing our conversations this past year made me realize how often they questioned my prices and days off, wanted additional days added to their schedule when I'd close for a holiday, etc. I don't want to repeat that.
Good job! It's tough when we have to do that, but necessary sometimes. There is another family that's going to come along that will be a perfect fit for your program.