I agree with everyone else as far as the long drop offs. Anything that takes that long with your child should be done before walking into daycare. My handbook states that drop off and pick up should take no more than five minutes. I have to focus on caring for the children not my parents. If they need longer than that, they have to schedule a conference. However, what you are staying for is not something a conference would cover. I would likely term a parent who was lingering that long every day. I just can't do my job AND entertain a parent, to do my job the children must come in and be ready to start the day. They can't start the day if the parent is there with them.

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