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Originally Posted by Blackcat31:
He's mad at you for calling in regards to his sick child? priceless

Doesn't help now but my policies state that when I call for pick up, the parent has x amount of time to get here until late fees ($1 per minute) begin accruing. How much time you allow is dependent on your area. All my families work within 15 minutes of my daycare facility so I allow 30 minutes before I begin adding late fees.

That’s a good idea! I always say you have an hour to come get your child if I call for pickup and I’ve never had an issue with it but with this family. Half the time they don’t answer their phone if I call and respond 2 hours later like sorry busy at work. I’m just over them.