Originally Posted by Blackcat31:
Once some one reserves or schedules certain days, they become unavailable for anyone else to use so I wouldn't refund.
If you don't have a rule about a 2 week notice then you are out any money for that but I certainly don't think that means the DCM is entitled to a refund for days she already reserved with you....even if she didn't actually use them.
At the VERY least, I might (well I wouldn't even consider it) but you could consider refunding for any days she paid for AFTER she told you she quit but not for the first 2 days of the week....no way.
remember, don't let her financial problem become your financial problem.
