Originally Posted by childcaremom:
As someone else suggested, I would get that start date in writing. Let them know that you are unwilling to extend the date at all and that the holding fees are non-refundable. Put that all in writing.
Then tell them that you expect the first full tuition payment by x date. If tuition payment is not received, the spot(s) are forfeited and no fees will be refunded.
I have a form for my holding fees. It is stated on there 3 times that the fee is non-refundable for any purpose. Also, that the start date may not be changed. I suggest moving forward that you stipulate that any holding fees are non-refundable and that the start date may not be changed. Any changes are subject to your approval (or not) and that changes via the parents may result in loss of fees and availability.
I'm sorry. That stinks.
Great advice.