Daycare.com Forum - View Single Post - Grrrr.... I Think I Might Take My Business FB Page Down

Originally Posted by Play Care:
Term. That behavior is just unacceptable. If she felt it okay to publicly shame you on Facebook, who knows what else she is saying about you.

This woman is a danger to your business and reputation. This is someone who thinks throwing a public tantrum is an acceptable way to get what she wants.
This will NOT get better.

Do not engage with her. She's not asking for your opinion or advice.

She's not ever going to pick up what you're putting down.

She thinks you work for her and should do as she says, period.

The only thing that should be said is "DCM, I feel that you are very unhappy with the care I'm providing Timmy. Since this is a NAPPING day care, I think it best if you find care elsewhere. The last day I will provide care is (today, two weeks, whatever - in this case an immediate term for blatant disrespect wouldn't be out of order) Here is the number for the child care referral. I wish your family the best of luck." Use your best, most sincere/understanding tone here - not only does it make you look more professional but it will probably make her more angry when she thinks you're not flustered or upset that she has to leave

Good Luck!

Amen!