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racemom 05:54 AM 06-11-2018
Originally Posted by nannyde:
As I said in a previous post, I believe parents should be able to count heads at any time. Quick in and out.

seeing the staff in action? No. That would mean hanging out around the other people's children.
But the OP asked to go down, and was told she needed to text first. That is my concern, why wasn't she allowed to go down when she asked. If I have to text 15 minutes ahead of time to see the area, that tells me she is hiding something.

We do pick up and drop off in the room, so parents see us in action everyday, twice a day. Yes, it can be disruptive for those few minutes but it is because they are excited to see their friends arrive and to say goodbye. I believe it is important for parents to be able to interact with us, more than just handing them their child at the door.
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