Originally Posted by Crystal:
Meeko....this is our families only source of income as well. My husband works with me full-time.
Maybe I am missing your point, as I don't see how that has anything to do with observations? My income goes UP when I allow observations, because I have never had a family not sign with me after observing. 
Please clarify, I'd like to make sure I understand what you are saying.
Sharlan said: “I try to be more about the kids' and families' needs than the business aspect. Some of the providers here are too rigid for me, all about protecting their business at all costs. I'm more lax and easy going.”
Meeko then replied: “I wish I could be more about the families needs and I do try to be as much as possible. But I think there is a big difference in some of the providers circumstances here and they have to run their business according to their situation.”
I’m not sure what you’re missing here? I don’t believe her comments had anything do with observations. She was just responding to what Sharlan said.