@OP, I used to have the same problem, until I decided to write a contract stating ALL my expectations, that way I'm covered.
I hand a copy to parents right at interview and as far as nap goes, it says right there "When a child outgrows the need for a nap, he/she has outgrown my program".
I have not have had an issue of say: non nappers, potty training, late pay, late pick ups etc
They break the contract at any point, they get a reminder and then they're out.
... enrollments expire yearly, that way, I'm no longer stuck with a family that refuses to realize that their child should move on to a more suited program

Reply