Originally Posted by Cat Herder:
Why did you choose this provider? Sometimes voting with your feet is the logical solution. 
7 years is a long time to run by the seat of your pants. I'd be suspicious of what other corners are being cut.
exactly.
She also cannot legally charge you for vacation and enforce it without a signed contract and policy. What you have now is a verbal agreement, and it's essentially he said/she said as to what was agreed upon.
I find this so odd that no other parent has questioned this. Do you email with her? I would want a specific paper trail I could print and I personally would send her specific questions so that you 'are on the same page' about her policies.
Eg. Vacation time, paid or unpaid, how much notice. Holidays. Her own illnesses. Your child's illnesses.
What happens in an emergency, if she had to evacuate with your child?
Illness policy
Toilet training policy
What parents are required to supply, what provider supplies.
I could go on and on. My policies are 12 pages long and I am CONSTANTLY adding to them.