I agree with Daisy Mamma, if you just give her a long list it is never going to get done. I think being direct is the best way to go. I would have her put the phone away the minute she walks in and she can check it on breaks/lunch, etc. YOU need to set the rules. If she doesn't think interacting with kids is her job in a home daycare then she needs to find another job and YOU as her boss need to set the duties of the job straight with her.

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