I empathize- I'm a parent living in Philadelphia and my daycare has closed a ton this season, while I still have to work (I'm in a field that cannot close for any reason- I supervise "essential personnel"). I get that I'm paying for a spot- not that I'm thrilled about it.
The only time I was really annoyed and felt that I deserved some sort of refund was when Sandy hit and the daycare was closed for a week and a half for power outages. That's a long time to be closed and we were struggling to find care, and I was even more annoyed when I found out the teachers didn't get paid for that time.
