Originally Posted by Blackcat31:
These families want to save money by short changing you.
How is that fair?
I would tell BOTH families that rates are based on enrollment NOT on attendance (just like rent) the rate is for the space to be there not for how much of it they use.
As for the family with the child needing space in the Fall but wanting grandma to watch him, tell them they can withdraw from care but that you will NOT hold spaces and will actively try to fill the vacancy should they leave over the summer.
I refuse to take a financial loss to save someone else money.
Funny (and honestly kind of rude) that parents seem to think we should. 
Totally agree with this! Don't let then guilt you into doing what is best for them because they are only thinking about themselves.