As a parent I also say hold them accountable to your policies. By nature I appreciate understanding the rules and try to hold myself accountable to them. I'd be upset if I knew other parents didn't have to follow the same rules that I was following.

In the spirit of treating all of your clients the same so that they all trust you to be fair across the board I'd hold everyone accountable the same way. There's nothing bitchy about that. If my work called me at the last minute and told me we were closed and I wasn't getting paid I'd be job hunting, you could be family hunting.

Reply