My sponsor called this morning. She is, at a minimum, as frustrated as I am with KK. She says that she has spent many hours on the phone with them trying to help individual providers and has never seen success with anything. She is completely disgusted with them releasing a product that obviously wasn't ready for use-entire month's of claims disappearing, times changing on their own, people being unable to log in/stay logged in, and more.

Her recommendation was to clear history and cookies before trying to use KK, she said that a couple of providers told her that this solved their issues. She asked me to report back to her with anything else that I hear that might work (I did tell her about Edge). I feel sorry for this poor woman-she spends all day listening to us complain about something that she is just as upset with.

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