I'm confused as to what type of corrective action she is planning on taking? If you don't have the kids and aren't claiming the kids for that meal, then you aren't in violation of any rules? And if you aren't in violation of any rules, then how can she deny your claim for the first half of the month?

As far as her attitude, I would definitely take it to her boss. No one has the right to treat anyone that way.

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