Originally Posted by storybookending:
I find it odd that she doesn’t have the policies to give. Does she just not have access to a printer or a computer maybe?
This is actually a very reasonable explanation except when you factor in that it has been 3 months. She could easily go to a library to access a computer/printer if needed. Also, if the issue is she just doesn't have a computer/printer, I would think she would just tell me that but still be able to show me, somehow, her policies. The only other thing I could come up with is that no one has ever asked her for her policies before/questioned her actions.