Originally Posted by NessaRose:
My licensing rep was here the other day and, although she expects me to give HER my undivided attentive while she's here, she still deducted because she saw two toddlers go use the bathroom and they didn't automatically wash their hands. I was like 
!! They're 2 year olds! I usually help them! But I couldn't because she was talking my head off and asking me questions about my files. Grrrrrrr.... So I was penalized for not having 4 hands.
What you might want to try in that situation is that when you see a child that needs help with something and she is yacking say "Oh my, little Susie needs me to help her wash her hands. Would you rather me help her or take care of this paperwork?" I used to do that when I worked as a secretary and the boss wanted two things done and I was the only one there. I asked him which was more important to do first because I could only do one at a time. I said it nicely and it worked.
Laurel