You can still provide them an incident report. I would tell the parents it is written documentation of the incident. Don't make a big deal out of it, or over apologize. The more you seem upset to the bitees parents, the bigger and issue it becomes. Let them know it happens, and you try to prevent it and move on. Hopefully this is a one time issue and the biter won't continue, but many times it does and you have a repeat offender in which case your staff will have to become extra vigilant.

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