If they aren't reading the fine print when they sign up to have this billl paid out of their account, they may not realize it's arriving to you later than when it is due.

They may have their account set up so all their bills are taken out of the account on the same day, but some take longer to arrive at the destination.

I have my account set so that they all arrive to the receiver on the 1st of the month and in order to do that, some have to be set to be withdrawn from my account 3 days before the 1st, and some have to be set to be withdrawn 5 days before the 1st.

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