Originally Posted by Unregistered:
Do any of your daycare families pay you by mail?
I have a DCF that all of a sudden has decided to start using their online bill-pay through their bank to send payments to me. I really have no issue with this, however, last month the payment did not come by the due date, it came two days after.
It seems like this month the same thing will happen.
I don't currently have anything in my policies that discussed accepting payments by mail and if any late fees will apply.
On one hand, I feel that once it hits the post office, its out of their control, but on the other hand, I feel that I should be fair and say sorry, you will have a late fee if it is not received on time when due.
What is your policy? How would you handle this?
What I do: Cash only. Due the first of the month (or last business day prior if the 1st falls on weekend/holiday) by 5pm. Late fees begin building 5:01pm - $30/day - no childcare until account is paid in full. Third day without complete payment results in termination and court.
How I would handle your situation: I would simply tell the parents that their fee isn't coming in on time so this method of payment will no longer be accepted.