OK, finally had time to read it! You have a few "that" which should really be "who"...it's just a small error that most will not even notice. When you refer to people, you need to use who instead of that. You had a few on your first part about using electronic payment I think.

Anyways, the second part. This should be under the COMMUNICATION section, not the pick-up policy. Please don’t hesitate to call me in the evenings between 7:30-9pm or anytime during the weekend. I also am available via email – I check it regularly and will respond within 24 hours. I also have texting on my phone and use it regularly. So although it isn’t always easy for me to talk with you during pick up and drop off please know there are many other ways to communicate and I am always willing to make time for you.

You have a LATE FEE on part one and a LATE POLICY on part two....it is not necessary to repeat.

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