I think CheekyChick gave good advice. If you generally like this little boy and the mom, but they're just driving you a bit nutty right now, I'd try to stick it out with the current rate unless you just can't afford to. Give him a good sendoff to kindy. She's got to follow rules though, so you need to have a heart to heart with her on that one. I wouldn't raise rates on her unless you were raising rates on everyone, but what I would do is write up a new contract specifying her special rate and letting her know what will cause her to lose it: early drop offs, naptime drop offs, bringing outside food and toys, and any other rules she is continuously breaking. Give her a 3 strike law?

I wouldn't bend the rules for anyone in the future though! The more you give in life, the more people will want/expect/push for.

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