Originally Posted by glenechogirl:
I agree, this is NOT rude/blunt at all. In fact, it seems wishy washy and nervous to me. You seem like you're doing something wrong by having to justify it. Also, reading it as a parent, it's way too long and detailed and I wouldn't read the whole thing. Just get to the point is what I would be thinking. They won't remember any of your reasons, they're just going to remember that Spud is raising prices and they either wont' mind or will be mad but you can't change that much.
I agree, shorter and simpler is the way to go. I recently posted asking about rate increase letters and BlackCat posted a very basic simple one that I plan to use. Can't figure how to copy and paste it here.