Potty training is a parental responsibility.
I will assist and support but parents MUST do the bulk of the work.
I would never bring a child to the toilet every so many minutes. That is NOT trained.
Once a child has managed to be dry for a full 2 weeks, I will allow them to wear underwear at daycare.
Here is a great potty training policy to share with your parents.
https://www.daycare.com/nannyde/pott...to-parents.htm
FWIW~ I think you let DCM have waaay too much power over YOUR business by allowing her to spend an entire day with you observing.
I don't know many providers who would have allowed that.
My other daycare parents would NOT have been okay with that. I don't think licensing here would have supported that either.