Sounds like this mom will be difficult to work with. Considering she used to be a DCP, how can she not know that parents tell us all the time the kids don't like to eat something and then they eat fantastic for us. She should know that you have your policies (no nutella, no DS, yes quiet time/nap time) and she signed your contract. While the way you do things may differ from the way she ran her program she still signed up for YOURS. She can follow the policies and respect the way you do things or yes, she may leave. I would start advertising asap.

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